All returns are subject to a 20% restocking fee. Return shipping will be the responsibility of the purchaser. Titan Lamps provide the same brightness and lifespan as an original lamp at a lower price. Your order is processed on the same business day it is received. Order Cancellation In most cases your order is processed very quickly and cancellation is not possible. Other locations can take up to 4-6 weeks.
We can give you an update on your previously placed order and supply any additional help needed. If you still feel concerned about the security of your information you can also phone or fax or mail your order for processing. All returns are processed promptly and you should receive a credit to your card, less any applicable shipping and restocking charges, within 2 weeks. Confirmation For those placing your order on line you will receive a return email confirmation of your order along with your order number. These options are in addition to the processing time of up to 48 hours. Although we do not collect sales tax for any other state you may be required to declare mail order purchases that sales tax was not collected.
International Yes we do ship worldwide! Please note that personal checks do require a clearing time of up to 14 days. If for any reason you are not, please let us know. Please include your phone number and email address if applicable. Canada will run approx 13. Osram lamps are the original manufacturer equipment installed in your television when it was new. We also accept PayPal for your convenience.
International shipping rates may not show in your final total. We have found that the postal service is safe and convenient for all shipments. If a part is defective it will be exchanged only. There are no refunds for defective merchandise. Transit Time All orders can take up to 48 hours for processing in addition to transit times. If the order is split into multiple shipments there is a shipping charge on each delivery.
If you have ordered more than one item and one of those items is on backorder we will give you the option of holding the order and shipping it complete or splitting the order into multiple shipments. All information transferred over the internet to our site is encrypted to ensure your safety and avoid misuse of your information. The information entered will be the same information that will show on the shipping document. We are a closely held, family business dedicated to providing our customers with the highest quality products at competitively low prices, without compromising service. We will give you the option of keeping the item on backorder or canceling the order. Once you place your order, you will receive an order confirmation email that restates the shipping information for your order.
We source directly from the manufacturer or an authorized supplier to ensure authenticity, while keeping costs low. We can always find you and your order in our system. Your credit card information is entered at checkout using our secure and encrypted order entry system. Overnight and expedited shipping options are available at checkout. We must have the credit card billing address to process your order. There are no refunds for defective merchandise. Please do not worry if you loose the order number.
Please call or Email for a quote. . All return policies will apply. For those placing your order over the phone your sales associate will supply you with the order confirmation number. Shipping charges will not be refunded. We hope you are satisfied with your purchase experience.
We only source our products directly from the manufacturer or an authorized supplier to ensure quality and authenticity. If the order has already been shipped it can not be stopped. For International shipping charges please see the International order section below. Since 2007, Projectorquest has sold only the highest quality projection equipment and parts. Your order is processed on the same business day it is received.